Cookie Notice

Last updated: May 2025

This Cookie Notice explains how Comvita UK Limited ("Comvita", "we", "our", "us") use cookies and similar technologies on our website, www.comvita.co.uk ("Website"). It explains what these technologies are and why we use them, as well as your rights to control our use of them.

Some cookies or similar technologies that we use through the Website will collect personal information about you, or information that becomes personal information if we combine it with other data. Any personal information that we collect will be used in accordance with our Privacy Policy.

1. WHAT ARE COOKIES?

1.1 Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device. You can find more information about cookies at: www.allaboutcookies.org and www.youronlinechoices.eu.

1.2 Cookies may be set by the website owner (known as "first party cookies"), or third parties (known as "third party cookies"). Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

2. INFORMATION ABOUT OUR USE OF COOKIES

2.1 Our Website uses cookies for several reasons including to distinguish you from other users of our Website. This helps us to provide you with a good experience when you browse our Website and also allows us to improve our site. Some cookies are required for technical reasons that are strictly necessary for our Website to operate, and we refer to these as "Strictly Necessary" cookies. Other cookies also enable us to provide Website functionality, or to enhance visitors' experience on our Website by providing them with personalised content and advertising. This is described in more detail below.

2.2 The specific types of first and third party cookies served through our Website and the purposes they perform are described below.

Cookie List

This is a list of cookies that our site uses and they are classified into their respective categories.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

Cookie Subgroup Cookies Cookies Used
Comvita.co.uk cart First Party
Comvita.co.uk secure_customer_sig First Party
Comvita.co.uk _shopify_d First Party
Comvita.co.uk _orig_referrer First Party
Comvita.co.uk _landing_page First Party

Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Cookie Subgroup Cookies Cookies Used
Comvita.co.uk _shopify_y, _y First Party
Google.com _ga, _gid First Party
Google.com _gcl_au Third Party
Comvita.co.uk _shopify_s, _s First Party

Targeting Cookies

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

Cookie Subgroup Cookies Cookies Used
Meta.com _fbp Third Party
Meta.com fr Third Party
Google.com _gads, _gcl_au Third Party
Google.com IDE Third Party
c.clarity.ms SM Third Party
Klaviyo.com _kla_id First Party
Klaviyo.com __kla_viewed First Party

3. OTHER TRACKING TECHNOLOGIES

3.1 Cookies are not the only way to recognise or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called "tracking pixels" or "clear gifs"). These are tiny graphics files that contain a unique identifier that enable us to recognise when someone has visited our Website. This allows us, for example, to monitor the traffic patterns of users from one page within our Website to another, to deliver or communicate with cookies, to understand whether you have come to our Website from an online advertisement displayed on a third-party website, to improve site performance. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will often impair their functioning.

4. HOW TO CONTROL COOKIES

4.1 You have the right to decide whether to accept or reject any cookies which are not strictly necessary. You can accept or reject cookies directly through our cookie banner .

4.2 You can also block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser's help menu for more information.

5. UPDATING THIS COOKIE NOTICE

5.1 We may update this Cookie Notice from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please therefore re-visit this Cookie Notice regularly to stay informed about our use of cookies and related technologies.

5.2 The date at the top of this Cookie Notice indicates when it was last updated.

6. FURTHER INFORMATION

6.1 If you have any questions about our use of cookies or other technologies, please contact us at privacy@comvita.com