Refund policy

You can return products within 14 days of receipt. Please click here

Unwanted Products

Please note that returned products need to be unopened and in their original condition with packing slip enclosed. Once we have received notification from our warehouse that the products have been received and are in good condition, we can then process your refund. We recommend you use a tracked or signed for service. Refunds are paid via the same method as original purchase.

Faulty Products

Contact our customer service team who will request details of your fault and be able to advise next steps. comvita@pettywood.co.uk