TERMS AND CONDITIONS 

Last updated:  May 2025 

www.comvita.co.uk (the “Website”) is operated by or on behalf of Comvita UK Limited, a company registered in England and Wales with registered number 2363015 whose registered office is at 2nd Floor 47a High Street, Maidenhead, UK, SL6 1 JT. Our VAT number is GB788077866. 

The terms “we”, “our” and “us” when used in these Terms means Comvita UK Limited (“Comvita”). The terms “you”, “your” and “yours” when used in these Terms means you as a user of the Website. 

1. USE OF THE WEBSITE 

1.1 Please read the following terms and conditions (the “Terms”) carefully before using the Website. These Terms form the agreement between you and us and govern your use of the Website.  

1.2 By using the Website, you signify your agreement to be bound by these Terms. If you do not agree to accept these Terms, you should not use the Website. We recommend that you print a copy of these Terms for future reference. 

1.3 We reserve the right to change the Terms and Conditions of Use at any time and you are advised to review the Terms regularly to ensure that you are aware of any changes. Your continued use of the Website after such changes are posted will be deemed agreement on your part to these Terms, as amended.  

2. INTELLECTUAL PROPERTY RIGHTS 

2.1 Copyright, database right and all intellectual property rights in the content of the Website are either owned by or are licensed to Comvita. Except as specifically provided in this clause. 

2.2 No part of this Website may be copied, reproduced, republished, uploaded, posted, transmitted or distributed, in any form. You are granted a limited licence to access and use the Website and to download and print one copy of any portion of the Website to which you have properly gained access. Except as set out in this clause 2.2, no part of the website may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without Comvita’s prior written permission. 

2.3 All trademarks and logos shown on the Website are either owned by Comvita or a third party. No rights are granted to use any trademarks or logos which appear on this Website other than as expressly set out in clause 2.2 above. For the avoidance of doubt, you may not use any meta tags or any other hidden text utilising Comvita’s trademarks without our prior written permission. 

2.4 Under no circumstances shall the use of this Website grant to any user any interest in the content of the Website or in any intellectual property rights of Comvita whatsoever. 

3. MISUSE OF THE WEBSITE 

3.1 You must not alter, add to, delete, remove or tamper with the Website or any part of them or indirectly disrupt or interfere (or attempt to disrupt or interfere) with or alter this Website. You must not misuse the Website by knowingly introducing viruses, trojan horses, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to this Website, the server on which this Website is stored or any server, computer or database. 

3.2 By breaching clause 3.1, you could commit a criminal offence under the Computer Misuse Act 1990. We may report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to access and use our Website will cease immediately. 

3.3 You are responsible for configuring your information technology, computer programmes and platform to access the Website. You should use your own virus protection software. 

3.4 You must not access the Website for unlawful use, including use which would constitute a criminal offence under English law. 

4. INFORMATION ON THE WEBSITE 

4.1 Any material posted on the Website is provided for general information only. It is not intended to amount to advice upon which you should rely and is not intended to diagnose or treat a health problem or disease. If you have a health problem or suspect you have a health problem we recommend that you consult your professional health advisers. 

4.2 We reserve the right to change the content of the Website at any time to reflect changes to our Goods, our users' needs and our business priorities. We will try to give you reasonable notice of any major changes. Material on the Website may be out of date from time to time and we are under no obligation to update such material. 

4.3 We make no representation that material on the Website is appropriate for use or available outside England. If you access the Website from outside England, you are solely responsible for compliance with any applicable local law or practice. 

5. POSTING POLICY 

5.1 The following provisions apply to any comments, statements, blogs, reviews, feedback or interactions that you wish to post and are posted (“Posts”) on the Website. 

a. Comvita reserves the right without notice or explanation to: 

i. not allow the posting of any specific Post; and 

ii. edit any specific Post; 

iii. remove any Post; or 

iv. publish any Post on the Website. 

b. You warrant that any Post will be of an acceptable standard and that personal abuse, foul language, inappropriate subject matter or discriminatory remarks of any nature will not be tolerated; 

c. You agree to indemnify Comvita on demand for any loss or costs of whatever nature suffered by Comvita whether direct or consequential as a result of any breach by you of the warranty in paragraph (b) above. 

5.2 Inappropriate Posts: Comvita has very strict policies in place which govern Posts by users. These policies are intended to ensure that only fair, factual and accurate comments and statements are posted by users. If you believe that any Post is inaccurate or inappropriate, please contact us immediately and we will do our best to resolve the issue. 

5.3 In relation to any Post you own all ownership rights in your Post, but you accept that you grant Comvita a worldwide, royalty free, non-exclusive, irrevocable license (inclusive of sub-licencing rights) to howsoever use, copy or reproduce your Post in whole or in part on the Website or other permanent form, including, the right to sublicense the Post to other Comvita companies. 

5.4 Contact: Comvita can be contacted in any of the following ways (for example, for further information on these Terms or any queries on them) at: Email: info@comvita.co.uk  

6. LINKS 

6.1 From time to time, the Website may contain links to other websites which we consider may be of interest or helpful to you. These links are provided for your convenience only and Comvita has no control over nor is in any way responsible for the content or availability of such websites. Comvita therefore does not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to the Website, you do so entirely at your own risk. 

6.2 You may not link to this Website from any other website without our prior written permission. Permission for such linking may be requested by sending your name, address, website URL and details of the nature of the website to 

7. ADVERTISERS 

7.1 Comvita shall not be liable to you in respect of any goods or services that are advertised or promoted on the Website by any other suppliers and you should make your own inquiries to ensure that the goods and services offered by those suppliers are suitable for your purposes, are (as the case may be) of satisfactory quality or provided with reasonable skill and care and that you have read and agreed any terms of business under which those goods and services are supplied. 

8. ACCESS TO THE WEBSITE 

8.1 You are responsible for making all arrangements necessary for you to have access to the Website. 

8.2 Access to the Website is permitted on a temporary basis. We reserve the right to terminate your access to the Website or any part of them for business and operational reasons. From time to time, we may restrict access to some parts of our Website or to our entire Website for business or operational reasons. We will try to give you reasonable notice of any termination or restriction of access. 

8.3 While Comvita endeavours to ensure that the Website is normally available 24 hours a day, Comvita shall not be liable if for any reason the Website is unavailable at any time or for any period. 

9. LIMITATION OF LIABILITY 

(A) Comvita's limitation of liability in respect of consumer users. 

9.1 If you are using this Website as a consumer, and not as a business user, then clauses 9.1 to 9.3 shall apply. We shall not be liable to you for any loss or damage which is not a foreseeable result of our breaking of these Terms and Conditions. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen, for example, if you discussed it with us during the sales process. 

9.2 If you use the Website for any commercial, business or re-sale purpose we will have no liability to you for any: 

a. loss of revenue; or 

b. loss of profits. 

9.3 Nothing in these Terms shall exclude or restrict any liability for death or personal injury arising from the negligence of Comvita or for any liability which cannot be excluded or limited by law. 

(B) Comvita's limitation of liability in respect of business users. 

9.4 If you are using this Website as a business user, then clauses 9.4 to 9.6 shall apply. You expressly acknowledge and agree that in no event will Comvita, its officers, directors, employees or agents be liable to you in contract, tort (including negligence and breach of statutory duty) or otherwise for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if Comvita has been advised of the possibility of such damages) resulting from: 

a. the use or the inability to use the Website; 

b. the cost of obtaining substitute goods and/or services resulting from any data, information or 

c. service obtained or messages received or transactions entered into through or from the Website; 

d. unauthorised access to or alteration of your transmission or data; 

e. statements or conduct of any third party that uses the Website; or 

f. any other matter relating to the Website. 

9.5 In the event that Comvita are held liable by a court of competent jurisdiction, for any loss you suffer as a result of your use of, or inability to use, the Website, Comvita's maximum liability to you will be limited to £100. 

9.6 Nothing in these Terms shall exclude or restrict any liability for death or personal injury arising from the negligence of Comvita or for any liability which cannot be excluded or limited by law. 

9.7 We exclude all implied conditions, warranties, representations or other terms that may apply to the Website or any material on it. 

10. GOVERNING LAW AND JURISDICTION 

10.1 These Terms and your use of the Website shall be governed by and construed in accordance with the laws of England. By using the Website, you accept that any dispute under these Terms or arising out of the use of the Website (including non-contractual claims or disputes) shall be subject to the exclusive jurisdiction of the English courts to which you submit (except that if you are a consumer and you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland). 

10.2 You are responsible for complying with any applicable laws of the country from which you are accessing the Website. 

11. PRIVACY NOTICE 

11.1 We process personal information about you in accordance with our Privacy Notice. 

12. GENERAL 

12.1 If for any reason any part of these Terms is deemed to be unenforceable, then this part of the Terms will be severed and this will not affect the validity or enforceability of the remaining terms. 

12.2 Any waiver by Comvita of a breach of any provision of these Terms shall not be deemed to be a waiver of any subsequent breach of any provision. 

12.3 If you are using this Website as a business user, these Terms  constitute the entire agreement between you and Comvita and govern your use of the Website and supersede any prior agreements between you and Comvita in relation to the Website. 

12.4 We may transfer our rights and obligations under these Terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under these Terms. 

12.5 All notices given by you to us must be given to us at info@comvita.co.uk. We may give notice to you at the email address you provided. Notice by email will be deemed to have been received at the time of transmission.